Artafact online bulletin boards and online communities work just like social networks, but are private and secure for you and your clients. They are a great tool for extending the conversation with your target audience over days, weeks, months and even up to a year. There is no limit to the number of respondents and you can segment and group them on a single board for simultaneous private or semi-private conversations. The moderator (or Community Manager) is responsible for setting up a series of tasks and exercises for participants to follow within a timeframe. The moderator can deploy a range of tasks to individual respondents or groups of respondents from a single dashboard. Each respondent logs in at their convenience and sees their list of daily tasks. They can then respond using multimedia (text, videos, pictures and webcams). . Clients log-in to watch the research and can chat privately with the moderator during the research session without being visible to the respondents.
Online bulletin boards and communities are a perfect research tool for in-depth surveys, simultaneous one on one interviews, daily diaries and ethnographic studies. The tool allows you to include surveys, embed videos, develop picture scrapbooks, markup concepts videos and pictures and more. All with mobile access from a phone or tablet.